{"id":4456,"date":"2020-01-26T16:59:18","date_gmt":"2020-01-26T13:59:18","guid":{"rendered":"https:\/\/agilecoach.ee\/business-analysis-case-study\/"},"modified":"2025-12-30T16:31:01","modified_gmt":"2025-12-30T13:31:01","slug":"business-analysis-case-study","status":"publish","type":"page","link":"https:\/\/agilecoach.ee\/en\/business-analysis-case-study\/","title":{"rendered":"Business Analysis Case Study"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; next_background_color=&#8221;#ffffff&#8221; admin_label=&#8221;Hero Section&#8221; _builder_version=&#8221;3.22&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0.4)&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0.4)&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/agilecoach.ee\/wp-content\/uploads\/2020\/01\/writer-02.jpg&#8221; background_position=&#8221;center_right&#8221; custom_padding=&#8221;6%||6%|&#8221; bottom_divider_style=&#8221;slant&#8221; bottom_divider_height=&#8221;60px&#8221; background_color_gradient_direction__hover=&#8221;180deg&#8221; background_color_gradient_direction__hover_enabled=&#8221;180deg&#8221; background_color_gradient_start_position__hover=&#8221;0%&#8221; background_color_gradient_start_position__hover_enabled=&#8221;0%&#8221; background_color_gradient_end_position__hover=&#8221;100%&#8221; background_color_gradient_end_position__hover_enabled=&#8221;100%&#8221;][et_pb_row admin_label=&#8221;Page Title Area&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Hero Section Title&#8221; _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;Montserrat||||||||&#8221; header_font=&#8221;Montserrat|600||on|||||&#8221; header_font_size=&#8221;48px&#8221; header_letter_spacing=&#8221;3px&#8221; header_line_height=&#8221;1.3em&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_text_color=&#8221;rgba(255,255,255,0.6)&#8221; header_2_font_size=&#8221;90px&#8221; header_2_letter_spacing=&#8221;3px&#8221; header_2_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; animation_style=&#8221;fade&#8221; animation_direction=&#8221;bottom&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;50px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h1>Business Analysis Case Study<\/h1>\n<p>Public Sector Procurement<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; next_background_color=&#8221;#f7f7f7&#8243; admin_label=&#8221;Feature 01&#8243; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;100px||130px|||&#8221; bottom_divider_style=&#8221;slant&#8221; bottom_divider_height=&#8221;60px&#8221; bottom_divider_flip=&#8221;horizontal&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;|||&#8221; make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;1600px&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|600|||||||&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||15px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221;]<\/p>\n<h2>Problem<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.8.2&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||10px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>A public sector client required a new public website because the old platform was outdated and posed a high security risk. The client needed assistance in drafting the public procurement&#8217;s statement of work and wanted to conduct a business analysis to ensure that <strong>the project scope and planned budget were realistic within market conditions<\/strong>. Beyond the functional description, the client also sought technical advice to stay abreast of best practices in modern web solutions.  <\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/agilecoach.ee\/wp-content\/uploads\/2020\/01\/writer-illustration_02-1.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; animation_style=&#8221;fade&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Feature 02&#8243; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#f7f7f7&#8243; custom_padding=&#8221;130px||130px|&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;|||&#8221; make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;1600px&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/agilecoach.ee\/wp-content\/uploads\/2020\/01\/writer-illustration_01-1.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; animation_style=&#8221;fade&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|600|||||||&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||15px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221;]<\/p>\n<h2>Process<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.8.2&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||10px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Working with the client, we mapped the current situation, described the functional needs, and grouped them into modules (<a href=\"https:\/\/www.atlassian.com\/agile\/project-management\/epics\" target=\"_blank\" rel=\"noopener noreferrer\"><em>epics<\/em><\/a>). The client prioritized each module, and I assessed its complexity. As a result, we determined the ROI (<em>Return on Investment)<\/em> value for each module, which made it easy for the client to decide on the scope boundaries of the desired solution. <\/p>\n<ul><\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; prev_background_color=&#8221;#f7f7f7&#8243; admin_label=&#8221;Feature 03&#8243; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;130px||130px|&#8221; top_divider_style=&#8221;slant&#8221; top_divider_height=&#8221;60px&#8221; top_divider_flip=&#8221;horizontal&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;|||&#8221; make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;1600px&#8221; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|600|||||||&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||15px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221;]<\/p>\n<h2>Outcome<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.8.2&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||10px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>As a result of the business analysis, <strong>a suitable statement of work document for the public procurement was prepared<\/strong>. Its content provided tender participants with a comprehensive overview of the expected functionality, requirements, and priorities. Thanks to the clear scope and balanced requirements, a sufficient number of bids were received for the tender, from which the client selected the most appropriate. <\/p>\n<p>My time contribution: 15h per week for 1 month &gt; approx. 60h<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/agilecoach.ee\/wp-content\/uploads\/2020\/01\/writer-illustration_03-1.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; animation_style=&#8221;fade&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#f7f7f7&#8243; saved_tabs=&#8221;all&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; 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max_width=&#8221;700px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_starting_opacity=&#8221;100%&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;50px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<p style=\"text-align: center;\">Every new contact is an opportunity for new and exciting collaboration &#8211; write or call me, and let&#8217;s discuss how I can help you. <\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\">The first consultation and proposal are always free. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.6.5&#8243; custom_padding=&#8221;||||false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; 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