The contracting authority involved me as an independent expert in order to assess the situation and help find the optimal solution. Over the course of the audit, I met with key persons from both parties and listened to them. I familiarized myself with the information system and its documentation, meanwhile evaluating the maturity of the functional part, the quality of the software and development process, and the compliance of the solution with the offer. During the process I also involved a technical specialist who helped me with technical knowledge in a particular task.
I outlined possible solution scenarios, their risks, and the pros and cons. I highlighted the shortcomings with the greatest impact on the project process, always on both sides. The client had a choice of 4 future scenarios with the final decision always being the client’s. According to their decision, I helped draw up a specific action plan.