AGILE COACH

MERLE RANDLEPP

I elevate software development teams to the next level
I help product owners be “Smart Clients”
I help your software project succeed

My Value Proposition to You

Who is an Agile Coach?

years in the software industry

projects

products

years in international teams

roles

companies founded

My Story

Clients

Training

View All Trainings

I can assist you with the following:

How to manage a software development project successfully?

How to manage a development team to ensure smooth workflow and team satisfaction?

How to conduct a web procurement to secure a high-quality development partner at a reasonable price?

Services

I offer consulting services in software development and project management, helping clients be more aware of the risks associated with software procurement and enabling development companies to be more competent service providers.

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Training

Agile and Agile Software Development Trainings and Workshops

Training

Mentoring Program

Development Team Product Owner or Scrum Master Mentoring Program

Mentoring

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Agile Coaching

Agile Coaching for Development Teams for a Fixed Period, Consulting for Team Scrum Masters

Coaching

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Consultation

Software Development Expert Advice Anytime

Consultation

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Procurement Consulting

IT Expertise for Clients in Software Development Procurement

Procurement Consulting

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Project Oversight

Owner’s Supervision in Software Projects and Protection of Client Interests

Oversight

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Customer Testimonials

Communication with Merle was quick and clear, all questions were always answered promptly. Communication worked smoothly and understandably, which provided certainty throughout the process. The organisational side was also very well thought out and went smoothly, which made the cooperation pleasant and professional. We got the scope in place pretty quickly, everything went smoothly and the participants were also satisfied! Thank you!

Elizabeth Pogosjan, Training and Recruitment Specialist and
Villu Teearu, IT CTO @ Elisa

Cooperation with Merle is very smooth - quick exchange of information, joint finding of suitable solutions, friendly and supportive attitude. As a trainer, Merle is a professional in her field, who adapts the training to the needs of the company and conducts the training perfectly.

Marjana Teevet, Training and Recruitment Specialist
@ State IT Centre (RIT)

Merle conducted a flexibly tailored Product Owner role training to our needs, demonstrating in-depth knowledge and sharing practical tips that we can immediately apply in our daily work.

Mihkel Künnapas, Analyst @ CGI

We used Merle Randlepp's years of practical experience and knowledge to take our development process and development planning to a new level. For us, the greatest value was that Merle has been in the role of developer, developer of developments, product owner and customer in software development, and her diverse experience helped us to take into account the interests of all parties in the midst of major changes and avoid common mistakes. With a trainer with only theoretical knowledge, we would certainly not have achieved such a good result. With Merle's help, we achieved all the goals we set, we are now working much more efficiently and we were very satisfied with the project.

Berit Veske, CEO @ Directo OÜ

Merle's training was very professionally structured and conducted. Our product owners particularly appreciated the simulation of real-world product management, which was detailed, down-to-earth and well-supervised to the necessary extent.

Raul Kallas, Head of the Digital Services Department @ Consumer Protection and Technical Regulatory Authority (TTJA)

Working with Merle has always been very pleasant and smooth. I like his well-thought-out preparation before the training, thorough communication with the participants and good materials that support what he learned during the training

Inga Raud, HR Specialist @ Health and Welfare Information Systems Centre (TEHIK)

We are very grateful to Merle for her thorough preparation and personalized training plan! Under his guidance and through an open forum, our product owners got a common tune and a clear basis from which to move forward.

Elina Makk, Training Specialist @ Coolbet

It is very sympathetic that the trainer did not want to convey voluminous theory, but had selected and carried out practical tasks with the most important techniques that could be helpful to our team.

Evelin Tamla, Head of Financial Analysis in the Baltics, @ Omniva

In a short time, Merle provided us with basic agile development training for more than 60 people involved in IT development, giving us the necessary basic knowledge as well as a motivational boost to convert the entire organization to scrum and get the knowledge to be applied step by step. Thank you for being such a good and practical trendsetter!

Aive Normak, Head of Development Department @ Centre of Registers and Information Systems (RIK)

We are very pleased that we decided to involve Merle as an external consultant in the development project. Certainly, thanks to him, the preparation of the procurement documentation went much faster, and we are much more confident that we have not made any significant and potentially costly mistakes in procuring the development. We also have a much better overview of the ongoing development, because we do not have to rely only on the developer's words and our own sometimes scant wisdom, as we also have a neutral expert opinion in the form of Merle.

Indrek Pärli, Digital Communication Specialist @ Eesti Pank

Working with Merle is very pleasant and smooth. He sees the big picture in projects, but does not neglect the small details. It works in a structured and transparent manner, in constant consultation with all parties. At the end of the cooperation, you will feel happy and cared for and you will want to thank her from the bottom of your heart – thank you, Merle.

Priit Parro, Member of the Management Board @ Parro Productions OÜ

The first contact with Merle was at a training where Merle as a trainer stood out with a well-structured and easy-to-understand way of expressing herself. In addition, we have cooperated with Merle in carrying out an information system audit, where instead of a regular compliance audit, we wanted to compare the process with the best practices on the market. The cooperation with Merle worked very well and Merle as a practitioner has been of great help in carrying out the audit. We gained new experience and knowledge and, if possible, we will continue to cooperate.

Marek Suurniit, Lead Auditor, Financial Control Department @ Ministry of Finance

Merle is simply there for you – as a project manager, product owner, team motivator, presentations designer etc. We had the honour of working with her. Huge respect.

Maris Järvsoo, Business Development Project Manager @ Postimees

It is good to work with Merle because she delves into your problem, understands it and offers a great solution

Piret Frey, Product Owner @ Äripäev Tietovara

Merle's ability to motivate and help team members as a coach and Scrum Master is admirable. He gets to the heart of the matter quickly, knows what to do and knows how to guide all parties in a helpful and warm manner. The work he does is always perfect, well-thought-out and of an extremely high standard. It has been an honor to work with him and learn from him.

Kati Kangur, Country Manager @ Wunder Estonia

Merle is a long-time colleague of mine. It is good to experience how Merle knows all aspects of project management and projects are completed smoothly, maybe even boringly, because all risks are mitigated.

Ragnar Kurm, Technical Architect @ Wunder Estonia

I worked with Merle for several years in the development project of ERJK's information system, where I was the client and he was the project manager of Wunder. Merle's task was to translate the requirements into technical language in my financial language, and she did a great job. The cooperation was trusting, warm and professional, exactly what every client dreams of.

Zoja Masso, Financial Adviser @ Political Parties Financing Surveillance Committee

Latest Blog Posts

IT Manager Metrics: Framework + Lead Time vs Cycle Time (1/3)

by Merle | Jan 29, 2026

A clear framework for measuring the IT team and core speed metrics from a single page: what is the difference between Lead Time and Cycle Time, how to set a start-end rule, and when to use each.

15 Views

What is the RICE model in product development?

by Merle | Mar 22, 2024

In product development, we never have enough time or resources to implement all desired initiatives. Product owners constantly evaluate which developments to pursue and which to postpone, and making the right decisions is far from easy. The RICE model helps us make faster and more accurate decisions when prioritizing tasks.

62 Views

The 8 Biggest Mistakes of a Product Owner

by Merle | Aug 2, 2022

The role of the Product Owner is the most important role in a software development team. This role is far from easy, the area of responsibility is large and varied, the workload is usually as well, and so it may happen that “the seams start to burst” somewhere. I have compiled eight of the most common mistakes made by product owners that have the greatest impact in product development.

12 Views

View All Blog Posts

Every new contact is an opportunity for new and exciting collaboration - write or call me, and let's discuss how I can help you.

The first consultation and proposal are always free.

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+372 56 21 1146

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info@agilecoach.ee

AGILE COACH

MERLE RANDLEPP

years in the software industry

projects

products

years in international teams

roles

companies founded

Clients

Training

Services

Training

Mentoring Program

Agile Coaching

Consultation

Procurement Consulting

Project Oversight

Customer Testimonials

Cooperation with Merle is very smooth - quick exchange of information, joint finding of suitable solutions, friendly and supportive attitude. As a trainer, Merle is a professional in her field, who adapts the training to the needs of the company and conducts the training perfectly.

Merle conducted a flexibly tailored Product Owner role training to our needs, demonstrating in-depth knowledge and sharing practical tips that we can immediately apply in our daily work.

Merle's training was very professionally structured and conducted. Our product owners particularly appreciated the simulation of real-world product management, which was detailed, down-to-earth and well-supervised to the necessary extent.

Working with Merle has always been very pleasant and smooth. I like his well-thought-out preparation before the training, thorough communication with the participants and good materials that support what he learned during the training

We are very grateful to Merle for her thorough preparation and personalized training plan! Under his guidance and through an open forum, our product owners got a common tune and a clear basis from which to move forward.

It is very sympathetic that the trainer did not want to convey voluminous theory, but had selected and carried out practical tasks with the most important techniques that could be helpful to our team.

Merle is simply there for you – as a project manager, product owner, team motivator, presentations designer etc. We had the honour of working with her. Huge respect.

It is good to work with Merle because she delves into your problem, understands it and offers a great solution

Merle is a long-time colleague of mine. It is good to experience how Merle knows all aspects of project management and projects are completed smoothly, maybe even boringly, because all risks are mitigated.

Latest Blog Posts

IT Manager Metrics: Framework + Lead Time vs Cycle Time (1/3)

What is the RICE model in product development?

The 8 Biggest Mistakes of a Product Owner

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